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In This House We... Halloween Horror Wooden Frame Sign Ideal Gift for Halloween

SKU: GLE60013

Special Price $35.95

Retail Price: $69.95

 
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Special Price $35.95

Retail Price: $69.95

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Delivery

Handmade products are generally produced in a few days, so please be patient.Our processing usually takes about 4-8 business days(depending on how overwhelmed we are in orders).

Risk-free Policy

Worldwide Express Shipping Available. Tracking number will be provided by email.

Customer Service

If you don't have a positive experience for ANY reason we will do WHATEVER it takes to make sure you are 100% satisfied with your order. This item cannot be returned unless it is defective or damaged.This item cannot be modified once you finish payment.

Product Descriptions
Free Shipping
30-Day Return
1 Year Warranty

Customer Reviews: Write A Review

Details

In This House We...
Our 'In This House We Horror' wooden sign, the gift for the horror genre in your life! Wooden signs are meticulously crafted and used as beautiful home decorations.

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Goonlove ("we" and "us") is the operator of (www.goonlove.com) ("Website"). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.


1. General

Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the backordered item or if you would prefer for us to process a refund.


2. Shipping Costs

Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase.

This price will be the final price for shipping cost to the customer.

3. Returns

3.1 Return Due To Change Of Mind

Goonlove will happily accept returns due to change of mind as long as a request to return is received by us within 60 days of receipt of item and are returned to us in original packaging, unused and in resellable condition.

Return shipping will be paid at the customers expense and will be required to arrange their own shipping.

 

Once returns are received and accepted, refunds will be processed to store credit for a future purchase. We will notify you once this has been completed through email.

 

(Goonlove) will refund the value of the goods returned but will NOT refund the value of any shipping paid.


3.2 Warranty Returns

Goonlove will happily honor any valid warranty claims, provided a claim is submitted within 90 days of receipt of items.

Customers will be required to pre-pay the return shipping, however we will reimburse you upon successful warranty claim.

Upon return receipt of items for warranty claim, you can expect Goonlove to process your warranty claim within 7 days.

Once warranty claim is confirmed, you will receive the choice of:

(a) refund to your payment method

(b) a refund in store credit

(c) a replacement item sent to you (if stock is available)


4. Delivery Terms

4.1 Transit Time Domestically

In general, domestic shipments are in transit for 2 - 7 days


4.2 Transit time Internationally

Generally, orders shipped internationally are in transit for 4 - 22 days. This varies greatly depending on the courier you have selected. We are able to offer a more specific estimate when you are choosing your courier at checkout.

4.3 Dispatch Time

Orders are usually dispatched within 2 business days of payment of order

Our warehouse operates on Monday - Friday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.


4.4 Change Of Delivery Address

For change of delivery address requests, we are able to change the address at any time before the order has been dispatched.


4.5 P.O. Box Shipping

Goonlove will ship to P.O. box addresses using postal services only. We are unable to offer couriers services to these locations.


4.6 Military Address Shipping

We are able to ship to military addresses using USPS. We are unable to offer this service using courier services.

 

4.7 Items Out Of Stock

If an item is out of stock, we will wait for the item to be available before dispatching your order. Existing items in the order will be reserved while we await this item.


4.8 Delivery Time Exceeded

If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.


5. Tracking Notifications

Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.


6. Parcels Damaged In Transit

If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with next steps.


7. Duties & Taxes

7.1 Sales Tax

Sales tax has already been applied to the price of the goods as displayed on the website

7.2 Import Duties & Taxes

Import duties and taxes for international shipments may be liable to be paid upon arrival in destination country. This varies by country, and encourage you to be aware of these potential costs before placing an order with us.

If you refuse to to pay duties and taxes upon arrival at your destination country, the goods will be returned to at the customers expense, and the customer will receive a refund for the value of goods paid, minus the cost of the return shipping. The cost of the initial shipping will not be refunded.


8. Cancellations

If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order

has already been dispatched, please refer to our refund policy.

 


9. Insurance

Parcels are insured for loss and damage up to the value as stated by the courier.


9.1 Process for parcel damaged in-transit

We will process a refund or replacement as soon as the courier has completed their investigation into the claim.


9.2 Process for parcel lost in-transit

We will process a refund or replacement as soon as the courier has conducted an investigation and deemed the parcel lost.

10. Customer service

For all customer service enquiries, please email us at [email protected]

 

 

What is your return policy?

We are happy to accept returns and exchanges on NON-CUSTOMIZED items in new condition (in their original packaging with any tags) within 60 days from the delivery date. Items must be unworn, unused and unwashed. All returns and exchanges must be in new condition. Click Here for more details.

*Please note: Since we create all custom items just for you, all personalized items are a final sale.

How do I track my order?

After your order is shipped, we will automatically send you an email confirmation with your USPS or UPS tracking number. If you would like to check on the status of your shipped order, visit usps.com or ups.com and enter your tracking number.

We're here to help! If you cannot find your tracking number or are having any other difficulties with your shipment, please email customer service at [email protected]. A team member will be happy to assist you Monday - Friday between 10am to 5pm. All emails or phone messages will be returned within two business days.

When will I receive my online order?

Shipments will typically arrive at their destination within 4-8 business days after an order is placed. 

Shipping and Handling

In addition to local (US), we can also ship to the UK, Australia, Canada, and other European countries.Shipping fee details are shown on the checkout page. We will also use free shipping for some products or promotions during a certain period of time. 

Methods of Safe Payment Accepted

Currently we accept Paypal, Visa, Mastercard, American Express, Discover, Gift Certificates and Store Credit.

We do not store your payment card information, we only forward the information to Paypal or a card transaction center (depending on the payment method you choose), and the entire process is https encrypted. The payment method is mainly displayed on our checkout page.

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